Creating excellent internal communications so all are working to the same...
The credit department is well placed at the centre of your organisation to ensure your internal communication processes are working. Every time there is a breakdown it will show up in the form of a...
View ArticleReleasing orders
One of the jobs credit controllers spend a lot of time doing is “releasing orders”. In fact it is a task that is not even questioned anymore because it is so much part of the working day. Well I am...
View ArticleFocus on Consumer Credit
I am aware that most of the articles I have written up to now have been focusing on the area of Business to Business credit. In this article I will focus on the very important area of consumer credit....
View ArticleSelecting customers using credit as a driver
Some companies see their credit function at the end of the line in their business. First there is product development, then there is marketing, then sales and finally when everything is done and dusted...
View ArticleNew account set up process
I am often amazed at how little thought and effort is put into this vital area of a business. We put huge effort and resources into prospecting for new customers, then the whole sales process and even...
View ArticleJust to let you know...
If you are reading this page and are wondering why there is such a gap in the Blog Posts, I changed the method of my weekly articles to posts on LinkedIn for a time and if you would like to see those...
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The Power of a proper Credit Policy
The one ingredient that is missing in most organisations is a proper Credit Policy. In my experience there are four categories of company:Companies who have no written Credit PolicyCompanies who have...
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Simplifying Credit
One of the greatest barriers to successful credit is complexity. We live in a world that survives on rules and each business finds the need to make rules for this and rules for that and different sets...
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How to improve your Credit function
Every business in the world could really benefit from improving their Credit function and the reality is that they could improve the business way beyond the obvious cash flow benefits that will come....
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Foolproof way to get paid
From business leaders to politicians and across society in general, there is such a lack of understanding about the whole area of Credit Management. There are times I wonder that apart from you and...
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